When you register an account on jili10, we collect basic personal details such as your name, date of birth, email address, and mobile number. During the verification process, we may also request a government-issued ID to confirm your identity in line with Philippine regulations. When you make deposits or withdrawals, transaction details including payment method and amount are recorded to process your request accurately. We also collect technical data such as your device type, browser, IP address, and session activity to keep the platform secure and running smoothly. This information helps us detect unusual activity and protect your account from unauthorised access. We do not collect more data than is necessary to operate your account and deliver our services. All collection is done transparently and in accordance with applicable data protection standards in the Philippines.
The personal data we collect is used primarily to create and manage your jili10 account, process deposits and withdrawals in Philippine pesos, and verify your identity as required by local regulations. We use your contact details to send important account notifications such as transaction confirmations, security alerts, and updates to our platform policies. Technical data helps our team monitor platform performance, investigate reported issues, and improve the overall mobile gaming experience for players across the Philippines. We do not use your personal information to build advertising profiles or sell data to third-party marketing companies under any circumstances. If we need to share data with a service provider — such as a payment processor or identity verification partner — that provider is bound by strict confidentiality obligations and may only use your data for the specific purpose we have authorised. Any communication we send based on your data will be relevant to your account activity and will not include unsolicited promotional messages from unrelated businesses. You may update your communication preferences at any time through your account settings.
jili10 applies industry-standard security measures to protect all personal data stored on our platform, including encrypted connections for all account activity and financial transactions. Access to personal data within our organisation is strictly limited to staff members who need it to perform their specific role, and all such access is logged and monitored. We conduct regular reviews of our data handling practices to identify and address any potential vulnerabilities before they can affect players. In the event of a data security incident that may affect your personal information, we will notify you promptly and take immediate steps to contain and resolve the situation. Our payment processing partners are selected based on their compliance with recognised security standards, ensuring that your financial details are handled with the same level of care as your personal data. We retain your data only for as long as your account is active or as required by applicable Philippine law, after which it is securely deleted or anonymised. If you have concerns about the security of your account, you can contact our support team at any time for assistance.
As a registered player on jili10, you have the right to request access to the personal data we hold about you at any time, and to ask for a copy in a readable format. If any of your information is inaccurate or out of date, you can request a correction and we will update our records promptly. You also have the right to request deletion of your personal data, subject to any legal obligations that require us to retain certain records under Philippine law. If you believe your data has been processed in a way that does not comply with this policy, you have the right to raise a concern with our support team and to seek a review of how your information has been handled. We will respond to all data-related requests within a reasonable timeframe and keep you informed throughout the process. To exercise any of these rights, please reach out through the contact details provided in your account dashboard. We are committed to making this process straightforward and respectful of your time.
This Privacy Policy may be updated from time to time to reflect changes in our platform, applicable Philippine regulations, or industry best practices. When material changes are made, we will update the effective date shown at the top of this page and, where appropriate, notify registered players through their account. We encourage you to review this page periodically so you are always aware of how your data is being handled. Continued use of jili10 after any update to this policy constitutes your acceptance of the revised terms. If you have questions about any part of this policy, our FAQ page covers common privacy-related questions in plain language. You can also review our Terms and Conditions for the broader framework that governs your use of the platform. Your trust matters to us, and we are committed to being transparent about every aspect of how we handle your personal information.